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Cash Rebate
How does the cash back program work?
How do I know which deals or stores are eligible for cash rebate?
Why are all deals or stores not eligible for cash rebate?
When do the purchases/transactions appear in my account?
When do I receive my cash rebate check?
My account shows the check has been mailed, but did not receive it. What to do?
I live outside of the United States. Can I get the cash rebate?
I do not see my purchases posted in my account. What to do?
How does QDeals.com provide the cash rebate?
 
Products & More
Do you ship outside of the US?
I cannot find what I am looking for. Can you help?
How can return or exchange a product?
 
Account Information
Why do I need to register here?
I forgot my password. How can I reset it?
How can I update my mailing address?
How can change my email address?
How can I change my password?
 
Privacy & Security
I am concerned about security. How secure is my information?
How do you protect my online privacy?
Why do you need cookies enabled in my browser?
 
Technical Question
What type of browsers are supported by QDeals.com?
When I click on the links on QDeals.com, it does not go anywhere. What's the problem?
Some of the graphics do not show in my browser. How can I fix it?
 
Review Contest
How do I win $50 Target gift card?
 
QDeals Travel Center
Why do not you offer cash back on purchases made through QDeals Travel center?
Can I make travel reservation through phone?
More questions about hotel reservations through QDeals Travel Center
More questions about air reservations through QDeals Travel Center
More questions about car reservations through QDeals Travel Center
 
 
How does the cash back program work?
To get cash rebate, register at QDeals.com with your email address. That's how we know who you are. We do not sell or share your email address with anyone. This is a free service. If you are already a member, please login to QDeals.com. Then go to the store page. You can either type in the store name in the search field at the top of the page or go to All Stores page and select the store from there. At the store page, you can find out if the purchases from that store are eligible for cash rebates. If the store provides cash rebates, click on the home page link of the store or a link to any deals offered by the store. This will take you to one of our partner web sites. Complete your purchase at that store before visiting any other site or closing your browser. In a few days, your account will be updated with the appropriate amount of cash rebate.
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How do I know which stores are eligible for cash rebate?
Not all transactions/purchases are eligible for cash rebate. Not all stores offer cash back. A store which offers cash back is marked with the rebate percent or dollar value. You can find that in the store page. For example, store offers 10% cash rebate, it will be marked as "10% Cash Back". Please make sure you read the text specifying the cash rebate amount before completing a transactions.
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Why are all deals or stores not eligible for cash rebate?
Some stores do not allow us to offer any incentives in the form of cash. For this reason, we cannot give you any cash rebate for those stores.
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When do the purchases & rebates appear in my account?
Cash rebates for eligible purchases are generally posted to your account between 7 to 21 days after the products have shipped. Please check the purchase history page periodically to make sure all your purchases and rebates are reflected in your account. If you do not find any transaction even after 21 days, please contact us with your a) email address, b) name, c) mailing address, d) store name, e) order number and f) net order amount (not including taxes & shipping). Some stores do not accept any transaction inquiry after 30 days. So we may not be able to investigate any discrepancies 30 days after the transaction date .
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When do I receive my cash rebate check?
We process and mail your check for each quarter in the middle of next quarter. For example, purchases made in the 1st quarter (January to March), we will mail your check in the middle of 2nd quarter (around May 15). To minimize the cost of check processing, we only send the check when your account has at least US $15 balance. This policy allows us to give you cash rebate as much as possible by minimizing the cost. In case your cash rebate balance is less than US $15, we will carry forward the balance to the next quarter. Be rest assured that you will get the check when the balance reaches the minimum limit (US $15). Please make sure to update your account with the current mailing address so we know where to mail your check. We'll not be able to send your check if we do not have your mailing address in our record.
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My account shows the check has been mailed, but did not receive it. What to do?
Always make sure that your mailing address is correct. If you find that a check has been mailed to a wrong address, please notify us as soon as possible. We'll cancel the check and send you another one.
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I live outside of the United States. Can I get the cash rebate?
At this point, we only provide cash rebates to the physical mail addresses in the US. In near future, we may offer cash rebates to all other countries. We do not send check to PO boxes.
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I do not see my purchases posted in my account. What to do?
Please wait 21 days after you made the transaction. After 21 days past your transaction/purchase date, if you still do not see your purchases, please contact us with your a) email address, b) name, c) mailing address, d) store name, e) order number and f) net order amount (not including taxes & shipping). Some stores do not accept any transaction inquiry after 30 days. So we may not be able to investigate any discrepancies 30 days after the transaction date .
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How does QDeals.com provide the cash rebate?
When you complete a purchase through QDeals.com, we receive commission from our partner web site. We give a portion of that commission in the form of cash rebate.
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Do you ship outside of the US?
We are shopping portal. We do not ship and sell any products directly. Some of our partner stores do ship outside of the US. Tell us the name of the product you are planning to purchase, we might be able to find out if that product can be shipped to your country. We do not offer cash back to members outside of the US though.
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I cannot find what I am looking for. Can you help?
You can use the search option at the top of most pages in this site. Enter one or more keywords and click the Go button. Our search engine will find products & stores which match with the keywords you entered. If the search engine finds one or more products, it will also show the appropriate categories where the product can be found. You can click on the category to shorten the search results. If you still cannot find what you are looking for, please contact us with some information about the product or store.
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How can return or exchange a product?
QDeals.com is shopping portal. We do not sell or ship any product. We do not handle returns & exchanges. Please contact the store directly where you made this purchase. If you have received any cash back for your purchase, it will be reversed when you return the product.
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Why do I need to register here?
You need to register here only if you want to receive cask back for your purchases. If you do not want any cash back, you can skip the registration by clicking on the Continue button under  "No Thanks, I just Want to Shop". We do not sell or share your information with any third-parties.
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I forgot my password. How can I reset it?
If you forgot your password, please click here to get a new password. The new password will be emailed to the email address you used to register. If you do not remember the email address provided during registration, contact us with your name & mailing address. If we have your name & address in our record, we will mail you the new password by USPS. If you never updated your account, we are unable to reset your password. In this case, please open a new account by clicking here.
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How can I update my mailing address?
You can add or change your mailing address from Change Mailing Address page. You can find this and some other useful functions under My Page.
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How can change my email address?
You can change your email address from Change Email Address page. You can find this and some other useful functions under My Page.
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How can I change my password?
You can change your password from Change Password page. You can find this and some other useful functions under My Page. If you forgot your password, you can get a new password by clicking here.
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I am concerned about security. How secure is my information?
QDeals.com only collects your name, email address & mailing address so that we can track your purchases and send you the rebate check. When you login or register at QDeals.com, your personal data is first encrypted and transmitted from your browser to our secured server. We do not collect sensitive information like credit card number. When you are making purchases at our partner sites, please check their site specific security policies.
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How do you protect my online privacy?
Your personal information is securely stored in our database. We do not sell or share any information we collect from your (for example, your name, email address, mailing address, transaction information) in any form to any third parties. We collect information about your purchases to provide you the cash rebate. Please read our privacy policies for more detail. When you are making purchases from our partner web site, we suggest you to read their privacy policy.
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Why do you need cookies enabled in my browser?
Your browser must be capable of handling cookies and cookies must be enabled to allow us to track you purchases. We also use cookies to offer you the features like "My List", "Products I viewed", "Stores I Visited". These features are accessible through "My Page".
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What type of browsers are supported by QDeals.com?
Internet Explorer 5.0 and above, Netscape 8.0 and above and Firefox 1.0 and above are supported by QDeals.com.
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When I click on the links on QDeals.com, it does not go anywhere. What's the problem?
You probably have Internet security software like Norton installed in your computer. You can either deactivate the security software or reduce the security level while you shop at QDeals.com. In some software, you can add QDeals.com as a trusted site. If you have Kazaa Lite installed in your computer, you may also face the same issue. If you cannot solve this, please contact us with some details and we'll try to help you resolving this issue.
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Some of the graphics do not show in my browser. How can I fix it?
You probably have Internet security software like Norton installed in your computer. You can either deactivate the security software or reduce the security level while you shop at QDeals.com. In some software, you can add QDeals.com as a trusted site. If you cannot solve this, please contact us with some details and we'll try to help you resolving this issue.
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How do I win $50 Target gift card?
Become a member. Write a review of any product available through QDeals.com or any of our partner merchant and you name is automatically entered into the weekly drawing of $50 Target gift card. No purchase is necessary to enter the contest. Your review has to be unique, not copyrighted. We reserve the right to approve or reject your review. We'll own the copyright of your review and reserve the right to publish it in QDeals.com or any of our partner sites. We will select one reviewer at random every week to award the prize. A minimum of 50 reviews per week is required for the drawing. If there are less than 50 reviews in a week, all entries will be carried over to the following week. This contest is not related to Target or Target.com.
 
Why do not you offer cash back on purchases made through QDeals Travel center?
Prices offered through QDeals Travel Center are already discounted so much that there is hardly any profit margin for us to offer cash back.
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Can I make travel reservation through phone?
Yes, you can do travel reservation by calling our travel center toll free number 1 800 780 5733 from US or Canada and 00 800 11 20 11 40 from Europe. Make sure you give the discount code 103347 to the reservation specialist to ensure lowest possible discount rate.
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Prices, availabilities, special offers and cash rebates are subject to change at any moment. Please check the merchant site for current prices and offers before completing any order.
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